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Manual clearing A partial blockage can often be cured by placing the palm of the hand over the outlet while there is still water in the basin. Keep it there for a few minutes. This will create a partial vacuum and when the hand is removed the rush of water from the basin will flush the blockage away. The overflow hole in basins and baths must be closed by pushing a rag into it. Should this not help, a plunger may be obtained from your nearest hardware store. To obtain a better vacuum, smear some Vaseline on the bottom of the plunger. Place plunger over the drain hole and pump vigorously up and down. If this not successful the P-trap under the basin might have to be cleared. This can be done with a flexible drain cleaner. Insert the drain cleaner through the centre hole of the outlet and with a clockwise rotation push it as far as it will go. Sometimes a length of flexible curtain wire might also be used. Should this not clear the obstruction the P-trap under the basin might have to be cleared manually. In older buildings P-traps were made of lead. These have a small brass plug inserted at the very bottom. After placing a receptacle under the plug, unscrew it with a pair of pliers. (These plugs have a square ridge on top for this purpose). You may have to fiddle around with the drain cleaner or curtain wire to loosen the obstruction. In newer buildings P-traps are made of plastic. If the trap does not have a bulbous part to squeeze, simply squeeze the lowest part to clear the obstruction. The next place to find an obstruction is outside the building. Where the drainpipe comes through the wall from the basin an elbow with an inspection plug can be found. Unscrew this plug and with the drain cleaner clear the pipe in both directions. Chemical clearingCaustic soda has long been used to clear blocked drains but many better, liquid drain cleaners are now on the market. Be extremely careful when using these as they damage stainless steel and hands and faces. It is best to push a flexible pipe into the drain as far as possible, attach a small funnel to this and pour the drain cleaner into the funnel to deliver the chemical as close as possible to the blockage. WARNING: Never use a liquid cleaner in drains you have unsuccessfully tried to open with caustic soda. One is an acid and the other an alkaline. The combination causes a violent chemical reaction!
If the cistern is fitted with a Kleenflo valve and is not letting in water it is possible that the sieve in the valve is blocked. Turn off the water supply. Unscrew the valve and clean the sieve.
If the machine will not let out the water, follow the manufacturer’s instruction to clean the drain filter.
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